Skills and Experience
Looking for a position with a Technology company where I can utilise my extensive experience of developing first class services to meet your customer and company expectations and generating revenue and profits.
Brings to your organisation a skill set with strong change management and technical support knowledge of complex systems ensuring that you operate an efficient and effective business. I am a service centric leader with expertise in support operations, project management, technology and business development.
My successes indicate that I have the ability, leadership, discipline and focus to quickly ascertain critical customer needs, develop support strategies including IT deployment, transform relationships and improve the bottom and top lines. My expertise in developing a first class customer service has also extended to local partners and worldwide support operations with direct and indirect support models.
Leads from the front, enjoys challenges, determined, dynamic, goal oriented and driven by high standards with a ‘can do’ approach to implement the company vision. Being a creative and innovative person I am able to look at the wider business context and quickly implement new ideas for your support operation.
Training and Education Highlights
Open University Management Diploma Holder
Avid Interplay + Networking Certified
ITIL V3 Foundation